Case Study: Palm Lane achieves streamlined operations and branded mobile ordering with MYR POS

Palm Lane - Customer Case Study

Palm Lane, a fast-casual, salad-focused restaurant from Chase Hospitality Group, needed an omnichannel solution that could deliver made-to-order gourmet meals quickly while avoiding heavy commissions from third‑party ordering platforms. To solve this, they implemented MYR POS’s Koomi+ private-label ordering app together with the Koomi point-of-sale system to create a branded online experience and a streamlined in-store POS for busy lunch service.

MYR POS’s solution provided a branded app, real-time sales reporting (online vs. on-site), and POS synchronization, making menu changes and setup simple and manageable without heavy IT support. The result: boosted sales without losing margin to third parties, faster service that lets staff engage more with guests, remote management visibility, and measurable operational efficiencies across Palm Lane’s service and reporting workflows.

Palm Lane

Kyle Sloopka

Director of Operations of the Chase Hospitality Group