Case Study: Addiko Bank Slovenia reduces printing costs and IT support needs with MyQ X Enterprise

Addiko Bank saves time and money

Addiko Bank Slovenia, part of the Austrian Addiko Bank Group, needed a better way to manage hundreds of documents each day while keeping scanning and printing reliable across about 100 aging multifunction printers, many of which were already failing. The outdated fleet was slow, faulty, and required constant maintenance, creating strain on employees and IT support.

MyQ implemented MyQ X Enterprise Edition to automate monitoring, improve scanning and printing workflows, and provide early warning for toner replacement. The result was a 95% drop in service requests and error messages, 40% fewer printers, and 30% cost savings, while also improving maintenance efficiency, security compliance, and employee satisfaction.

Addiko Bank Slovenia

Jure Vehovec

IT Director