Case Study: Star Retail Group streamlines complex payroll with MYOB PayGlobal

Star Retail Group - Customer Case Study

Star Retail Group, the trading company for Quebec Nominees Pty Ltd, operates more than 86 retail stores across Western Australia and the Northern Territory with over 630 employees. With only two people in payroll, the team needed a simple, accurate way to manage multiple awards, shift penalties, overtime, and store-specific reporting. MYOB PayGlobal, along with T&A, was chosen to replace slow manual processes and reduce time spent on data entry and award checking.

MYOB PayGlobal delivered an automated payroll solution with full award interpretation, online timesheets, visual alerts for anomalies, and easy superannuation handling. Star Retail Group says the system has streamlined reporting so payroll staff can now change the date, run reports, and send them, instead of spending up to half a day producing reports manually. The result is a reliable, user-friendly payroll process that helps two employees manage pay for 630+ staff with greater confidence and less effort.

Star Retail Group

Cassandra Gilbert

Manager