Case Study: Mega Music achieves a better customer experience with MYOB Exo

Mega Music - Customer Case Study

Mega Music, an Australian retail music store, was struggling with a clunky mix of accounting and POS systems that made it hard to manage customer relationships, track previous sales and services, and support a consistent, personal experience across its business. To solve this, Mega Music turned to MYOB and its MYOB Exo Business platform, working with partner Horizon Business Systems.

MYOB Exo Business was customized into a single, multi-site platform operating from one database across three locations, with integrated POS, stock transfers, and reporting on and offline. The result was a more powerful, user-friendly system that gave staff a single customer view and helped deliver faster, more accurate, and more personalized service, contributing to Mega Music becoming the fastest growing music store in the region.

Mega Music

Kajen Velupillay

Owner/Director