Case Study: Goulburn Valley Water reduces payroll processing time with MYOB PayGlobal

Goulburn Valley Water - Customer Case Study

Goulburn Valley Water, the largest manager and provider of urban water supply and wastewater treatment in Victoria, Australia, needed a more efficient payroll process for its 200+ employees and contractor workforce. Its outdated system offered no upgrades, required extensive manual procedures, and created time-consuming double handling in time costing and payroll administration. MYOB PayGlobal + T&A was shortlisted for its rich functionality and award interpretation capability.

MYOB implemented PayGlobal + T&A to automate payroll calculations and let employees directly enter time costing, reducing manual data entry and error correction. The results were significant: Goulburn Valley Water saved around $70,000 annually on timesheet entry, cut payroll processing time by more than 50%, eliminated double handling, and gained full award interpretation to support future growth.

Goulburn Valley Water

Noel Squires

Manager of Information Systems