Case Study: Threlfall Packaging boosts efficiency and customer service with MYOB Advanced

Family-run Threlfall Packaging has it all wrapped up with MYOB Advanced

Threlfall Packaging, an Australian warehousing and distribution business, was struggling with manual, time-consuming processes for pricing, invoicing, stock counting, and replenishment. As the family-run SME grew, its old paper-based methods created inefficiencies, pricing errors, and limited visibility into customer history and sales data. MYOB Advanced and Advanced People were chosen to modernize the business.

MYOB implemented MYOB Advanced to automate accounting, distribution, CRM, payroll, pricing, and replenishment, helping Threlfall Packaging streamline operations and improve customer service. The company reduced manual entry, sped up customer statements from hours to minutes, improved order fulfillment accuracy, and gained usable sales data for better decision-making. Joe Raco said the system elevated service and professionalism, and the business now has more time to focus on growth.

Threlfall Packaging

Joe Raco

Owner