Case Study: Adam’s Pest Control increases visibility and reduces debtors with MYOB Exo

Adam’s Pest Control - Customer Case Study

Adam’s Pest Control, one of Australia’s oldest pest control companies, needed better visibility into its operations and profitability. Using a legacy DOS-based mainframe system, the team struggled with unreliable data, slow report creation, and discrepancies between what was recorded in spreadsheets and what was billed. The company turned to MYOB and its MYOB Exo Business solution to replace the old system and improve control over day-to-day operations.

With support from MYOB and implementation partner BizPro, Adam’s Pest Control rolled out MYOB Exo Business and built custom reports to track jobs, rounds, and extra work more accurately. The new system gave the business much greater transparency, helped staff see exactly what technicians had done, and enabled proactive customer service. As a result, debtors were reduced by 30%, overheads did not increase despite added field staff, and the company gained a scalable, cost-effective platform for growth.

Adam’s Pest Control

Peter Taylor

General Manager