Case Study: India's Leading Fast Food Chain achieves scalable finance operations with MYND's Shared Service Center

India's Leading Fast Food Chain automates 80% of AP with Mynd

The customer, a leading fast food chain in India, faced significant challenges in scaling its finance and accounting operations to support rapid expansion across approximately 200 stores. Their internal team was overwhelmed by high transaction volumes and complex multi-state tax compliance, spending most of their time on manual processes. They partnered with vendor Mynd to establish a scalable Shared Service Center (SSC) and implement automation to improve efficiency and free up their finance team for strategic work.

Mynd implemented a comprehensive SSC solution featuring their AI-powered platforms, MYNDAPX and MYNDSpendX, for accounts payable and expense management automation. This was supported by a dedicated team of 22 professionals. The results included 80% process automation, 99% on-time payments, and 99.5% revenue accuracy. The highly scalable solution has been running successfully for over six years, allowing the client to grow without proportional increases in back-office costs.