Case Study: TMO Highways achieves 90% reduction in paperwork and 1.5-day weekly admin savings with MyMobileWorkers

Traffic management specialists, TMO Highways, have reduced paperwork by 90%, saving approximately 600 sheets per week

TMO Highways, a 60-user traffic management specialist operating across East Anglia, was struggling with a paper-based workflow that required operatives to complete multiple forms per job (150–200 jobs weekly), creating heavy administration burdens and slowing growth. To eliminate this overhead and improve document quality for customers, TMO selected MyMobileWorkers’ mobile workforce app to replace paper processes and capture job data in real time.

MyMobileWorkers implemented enforced digital job sheets, automated daily missing-kit reports and customer portals, which reduced paperwork by 90% (about 600 pieces of paper saved weekly), cut administration by 1.5 days a week, and delivered a 36-hour saving in job sheet retrieval. The MyMobileWorkers solution raised job-completion accuracy from 80% to 100%, helped prevent Section 74 fines, lowered overheads to support business growth, and gave customers instant access to job information.

TMO Highways

Ian Gray

Operations and Business Director