Case Study: City of Crandall improves code enforcement efficiency with MyGov

City in Texas Finds Better Ways to Maintain Public Spaces & Ensure Community Health with MyGov

The City of Crandall, a municipality in Texas, needed a more efficient way to manage its processes, particularly for code enforcement and citizen requests during the COVID-19 pandemic. The challenge was a lack of customizable workflows, integrated modules, and custom reporting features. To address this, they partnered with MyGov for its software solutions.

MyGov implemented its Code Enforcement and Request Manager modules, which included tools for document creation, workflow management, mobile inspections, and custom reporting. This solution allowed the city to automate processes and complete work in the field from a mobile device. As a result, the City of Crandall can now track cases and citizen requests in one place, increasing productivity and saving valuable time and resources with MyGov's integrated features.

City of Crandall