Case Study: Wolters Kluwer achieves scalable SAP operations for 5,000+ users with MYGO Consulting SAP ECC EHP 8 support

Wolters Kluwer scales SAP support for 5,000+ users over 8 years with MYGO Consulting

Wolters Kluwer, a global leader in the information services and media industry, faced the challenge of supporting its extensive SAP ECC EHP 8 environment for over 5000 users. The complexity of their operations, including heavy order-to-cash and procure-to-pay transaction volumes, finance-intensive reporting, and multiple technical integrations, required a partner with both deep expertise and broad coverage across the SAP stack. They engaged MYGO Consulting for application management services to address these needs.

MYGO Consulting delivered comprehensive SAP support with a dedicated 25-member team for eight years. This blended onsite and offshore team provided specialist coverage for OTC, P2P, finance, project systems, and technical areas including CPI, basis, ABAP, BW, and DBA. The solution enabled Wolters Kluwer to scale its SAP operations efficiently, with the vendor's VP of SAP Services noting the environment handles increased operations efficiently and has delivered beyond what was anticipated.

Wolters Kluwer