Case Study: Precision Cooling Systems Manufacturer improves SAP support and user experience with MYGO Consulting

Precision Cooling Systems Manufacturer gets 5 years of SAP support with MYGO Consulting

The customer, a precision cooling systems manufacturer, required responsive SAP ECC EHP 7 support for its manufacturing operations. Their challenge was ensuring reliable system availability for over 200 users while needing specialized functional coverage for quality management, production planning, a custom Neptune mobile platform, and reporting via BW and SAP Analytics Cloud. They partnered with MYGO Consulting for application management services.

MYGO Consulting delivered a solution with a dedicated four-member team providing functional and technical support for five years. The engagement covered all required modules and platforms, leading to a significantly improved user experience with intuitive interfaces. The result was a sustained, multi-year partnership with responsive support that met the manufacturer's operational needs.