Case Study: Sure Fire Protection Co., Inc. achieves 30% productivity boost and faster customer response with myGeoTracking

Sure Fire Protection Co. Inc - Customer Case Study

Sure Fire Protection Co. Inc, a specialist in fire sprinkler protection with over 20 mobile employees, faced growing operational complexity as its service footprint and number of customers with specialized needs expanded. To manage its mobile workforce more effectively, the company adopted myGeoTracking’s cloud-hosted, SMS-supported desktop dispatch and mobile location management solution.

myGeoTracking implemented employee work groups, real-time location mapping and messaging so dispatchers could locate, message and send the closest—and most qualified—technician for each job. The solution delivered measurable benefits: improved customer response times, reduced operating expenses, 100% visibility of manpower on a map, and as much as a 30% boost in productivity and job completion, enabling more jobs per month.

Sure Fire Protection Co. Inc