Case Study: David J. Joseph Company achieves 60% higher compliance with myCOI

DJJ Increases Compliance Rating Over 60% by Switching to myCOI

The David J. Joseph Company (DJJ), a leading scrap metal recycler, faced significant challenges in managing Certificates of Insurance (COIs) for its numerous subcontractors and vendors. Their previous provider offered an opaque system with inaccurate reporting, resulting in a compliance rating of only 20% and a lack of critical customer support during system failures. This prompted their search for a new solution, leading them to the vendor myCOI.

myCOI implemented its full-service Concierge package for DJJ, providing dedicated account management, on-call support, and detailed reporting. This high-touch service cleaned up DJJ's data and streamlined its entire COI tracking process. As a result, DJJ increased its compliance rating from 20% to over 80% in less than a year, a 60% improvement that provided greater peace of mind and operational efficiency.

David J. Joseph Company

Brandi Auffart

Insurance Coordinator