Case Study: XVA Art Hotel achieves automated operations and increased revenue with mycloud Hospitality

XVA Art Hotel - Customer Case Study

XVA Art Hotel, a boutique heritage property in Dubai’s Al Fahidi Historical Neighborhood, was managing operations with Excel and manual processes and struggled to understand guest needs or centrally control growing regional operations. Seeking a green, cloud-based property management solution with forecasting, marketing and social media capabilities, XVA Art Hotel evaluated several systems and selected mycloud Hospitality after a month-long trial.

mycloud Hospitality implemented a cloud PMS and integrated e-distribution, channel management, social media listening and marketing tools, digitized communications and built custom MIS through a phased rollout and close user collaboration. The solution automated reservations, confirmations, invoicing and guest feedback workflows, enabled accurate forecasting and remote control of multiple properties, freed staff to spend more time with guests, and delivered better operations and improved revenues for XVA Art Hotel.

XVA Art Hotel

Moses Barnabas

General Manager Director