Case Study: The Watermill Hotel improves occupancy and revenue with mycloud Hospitality

The Watermill Hotel boosts occupancy with mycloud Hospitality after 50-60% of bookings come from third-party sites

The Watermill Hotel, a hotel in Hemel Hempstead, faced a challenge when its previous property management system became too expensive. With a majority of bookings coming from third-party sites, they needed a cost-effective and reliable alternative that offered easy integration, automation, and meaningful analytics to optimize occupancy and revenue. They turned to mycloud Hospitality to trial its PMS, POS, and E-distribution solutions.

mycloud Hospitality implemented its premium plan in a two-phase approach, working closely with the hotel's staff after an initial trial period. The solution provided seamless integration, including a key feature that automates TripAdvisor review requests. The hotel team now makes better-informed business decisions and was so satisfied that they recommended mycloud to four other hotels within their group.

The Watermill Hotel