Case Study: Hotel Kodai Peak achieves 20% occupancy growth with mycloud Hospitality

How mycloud helped Hotel Kodai Peak experience a 20% growth in business

Hotel Kodai Peak, acquired by N-Hospitality in 2013 and located in Kodaikanal, faced stiff competition from branded and well‑known independent hotels and suffered slow, paper‑based reservation processes from its central reservations office in Dubai. Management needed anytime/anywhere access to real‑time data to improve rates, marketing and operations, so they turned to mycloud Hospitality for a cloud‑based solution.

mycloud Hospitality implemented its cloud Property Management System along with Point of Sale, Web Booking Engine and Accounts Receivable, deploying the platform within days and reaching over 80% feature use in two months. The solution gave the Dubai office 24/7 real‑time access, reduced IT overhead and paperwork, enabled real‑time revenue reporting and dynamic pricing, and helped Hotel Kodai Peak increase occupancy by 20% (Q2 2014) while streamlining staff time and communication.

Hotel Kodai Peak

Nesar Khan

Managing Director