Case Study: BYD Lofts Boutique Hotel & Serviced Apartments achieves higher revenue and smarter analytics with mycloud Hospitality

How "mycloud" has been a part of BYD Lofts Boutique Hotel & Serviced Apartments success

BYD Lofts Boutique Hotel & Serviced Apartments, an award‑winning property in Patong, Phuket, was struggling with a cloud hotel system that lacked key features and reliable analytics, which hurt staff productivity and management’s ability to make informed decisions. Seeking an integrated, automated cloud solution with strong MIS and revenue management, BYD Lofts engaged mycloud Hospitality to provide a cloud‑based hotel IT SaaS (PMS, distribution, POS and custom MIS) tailored to their operations.

mycloud Hospitality implemented its integrated platform in parallel with the existing system, customized the PMS, distribution and POS workflows, and built a bespoke MIS for management reporting. The solution automated front‑ and back‑office processes, connected multiple channels and rate plans, improved staff efficiency (especially in F&B via POS), and delivered more accurate data and analytics—enabling better decisions, optimized rates, higher occupancy and increased revenue for BYD Lofts.

BYD Lofts Boutique Hotel & Serviced Apartments

Alex Bressers

Managing Director