MyCase
15 Case Studies
A MyCase Case Study
Jerry Hoffer, Attorney at Law, P.C., is a Cleveland, Tennessee family law firm founded in 1991 that handles complex divorce, custody, child support and juvenile matters. Before adopting a new system, the firm relied on Outlook and Amicus and struggled with time-consuming client communication, appointment reminders and document sharing, which limited capacity and created administrative bottlenecks.
After implementing MyCase (website, client portal and online payments), the firm achieved ~95% portal adoption, automated reminders and secure client communication, and simplified billing so staff can work remotely and maintain contact while traveling. The result: more time for substantive legal work, the ability to take on larger cases, higher revenue, a more professional online presence, and referrals of multiple colleagues to MyCase.
Jerry Hoffer
Jerry Hoffer Attorney at Law, P.C.