MyCase
15 Case Studies
Case Study: Access Legal Care achieves streamlined communication and time savings with MyCase
A MyCase Case Study
Access Legal Care - Customer Case Study
Access Legal Care, PLLC (Livonia, MI), founded in 2011 by Bert Whitehead IV, provides affordable legal services priced well below typical market rates for lower- and middle-income clients. The firm’s prior practice-management tool left client-facing features underdeveloped, forcing reliance on email for document sharing and communication, which created security, productivity and branding problems.
Switching to MyCase gave the firm a branded client portal with secure messaging, easy document upload, task/checklists and online payments. The platform streamlined workflows, saved an estimated 5–10 hours per month, led to 55% of clients paying online, improved remote client communication and contributed to the firm’s recognition with the ABA’s 2018 Louis M. Brown Legal Access Award.
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Access Legal Care
Bert Whitehead
Founder