Case Study: Mainspring achieves secure, simplified portal access with My1Login IAM

Mainspring streamlines access for 10,000 users with My1Login

Mainspring, a London-based fund administrator, faced challenges with user adoption of its reporting portals due to a cumbersome and non-intuitive login process from a third-party platform. This poor user experience led to increased support requests and cybersecurity risks as clients reverted to email. To address this, Mainspring chose to implement My1Login's Identity as a Service (IDaaS) solution to improve security and simplify access.

The solution from My1Login provided Single Sign-On, streamlining user provisioning and access for over 10,000 users. This eliminated the IT overhead of password resets and provided centralized reporting for compliance. My1Login's implementation resulted in increased portal adoption, improved operational efficiencies, and provided a platform for Mainspring to drive further innovation and win more business.

Mainspring