Case Study: Glasgow City Council achieves secure password management and up to 1 hour/day time savings with My1Login

Glasgow City Council - Customer Case Study

Glasgow City Council, a UK public-sector authority with around 15,000 employees, faced growing password sprawl as staff used more cloud and legacy applications and needed to share high-value logins with external contractors. To eliminate insecure ad-hoc practices (passwords on phones, spreadsheets or paper) and reduce the risk of single-person access to critical accounts, the Council turned to My1Login’s Single Sign-On (SSO) solution.

My1Login deployed its SSO and secure password-sharing features, working with existing passwords to give internal users and external consultants controlled access to cloud and non-browser apps, share credentials without exposing them, and maintain a full audit trail. The rollout allowed immediate removal of leavers, streamlined access across legacy and modern apps, and delivered measurable productivity gains—employees save up to one hour per day—while improving security and compliance.

Glasgow City Council

Michelle Andrew