Case Study: Cresta World Travel achieves peak sales performance with My1Login

Cresta World Travel gets 1,200 identities under control in under an hour with My1Login

Cresta World Travel, a leading UK independent travel company, faced significant cybersecurity and operational challenges. Their users were engaging in insecure password practices like sharing credentials via email and using weak passwords, which created a high risk of a data breach. These practices, combined with password-related inefficiencies that increased customer hold times, were impacting revenue. The challenge was magnified when their workforce had to relocate to remote work overnight, increasing the risk of credential harvesting outside the corporate network. To address this, they chose the My1Login Identity as a Service (IDaaS) solution.

My1Login provided a secure platform for single sign-on and enterprise password management. The solution eliminated insecure password sharing, automatically synchronized password changes for shared accounts, and provided seamless application access. This resulted in a step-change in security posture and drove operational efficiencies. The measurable impact included reduced customer wait and call times, increased user productivity, and directly contributed to enabling the company's best sales period. My1Login also facilitated a secure transition to remote work, getting users operational on new devices in less than an hour.

Cresta World Travel