Case Study: Betsson Group Ltd. achieves stronger security and 1 hr/week per employee productivity gains with My1Login SSO

Betsson Group Ltd. - Customer Case Study

Betsson Group Ltd., a Malta-based contact centre operator with about 1,000 employees, faced the challenge of agents needing access to many high‑value legacy and cloud applications. Provisioning and de‑provisioning across third‑party systems was onerous, frequent logins hurt productivity, and insecure practices — personal password managers, notepads, and password sharing via email/chat — exposed the business to security and compliance risks.

My1Login implemented its Single Sign-On (SSO) platform with secure password‑sharing and centralized user de‑provisioning, including support for legacy apps. As a result, Betsson employees save roughly 1 hour per week through fewer clicks, insecure password practices were eliminated, management gained audit trails and visibility, and the risk of departed staff retaining access was removed — delivering measurable productivity and security improvements thanks to My1Login.

Betsson Group Ltd.

Adrian Romano

Security Coordinator