Case Study: IDT Australia achieves clearer project, hidden work, and R&D time tracking with My Hours

How My Hours Helps IDT Australia Track Project Work and R&D Time

IDT Australia Limited, a pharmaceutical company, faced challenges with project visibility and profitability before using My Hours. Without a structured time tracking tool, they lacked data on project effort, missed billing for hidden work, and struggled to reliably record R&D hours for tax incentives, forcing management to make decisions based on gut feeling.

The solution from My Hours provided a project and activity tracking system that was easily adopted by their 100 employees. Implementing My Hours gave IDT clear data on project effort, enabling evidence-based decisions, revealing previously unbilled work, and providing structured records for R&D tax incentives.

IDT Australia Limited

Kellie Watchman

Finance and Accounting Manager