Case Study: Cambridge Savings Bank achieves improved customer financial wellness with MX Technologies' Money Management

Cambridge Savings Bank - Customer Case Study

Cambridge Savings Bank (CSB), one of Massachusetts’ oldest and largest community banks with over $5 billion in assets, faced rising customer concern about finances and debt—69% and 59% respectively in an Experian survey. To help customers take control of their financial health, CSB partnered with MX Technologies to deploy Data Aggregation, Data Enhancement and Personal Financial Management capabilities, notably the Money Management tool.

MX Technologies implemented Money Management inside CSB and Ivy Bank’s online and mobile banking, aggregating accounts and surfacing spending trends, budgeting tools and debt‑management features to help customers visualize their financial lives and change behaviors. While no specific numeric metrics were provided, CSB reports that MX Technologies’ solution has enabled users to identify spending and budgeting habits and improve financial well‑being through integrated, actionable insights.

Cambridge Savings Bank

Susan Nachtigall

SVP Head of Digital Banking & Solutions