Case Study: Alaska USA Federal Credit Union achieves a reimagined mobile banking experience and boosted mobile engagement with MX Technologies

Alaska Usa Federal Credit Union - Customer Case Study

Alaska Usa Federal Credit Union, a member-owned, not-for-profit cooperative with $8.3 billion in assets and more than 660,000 members across 74 branches, needed to reimagine its online and mobile banking to improve the overall member experience and boost mobile engagement. To address this digital transformation, Alaska Usa Federal Credit Union selected MX Technologies and its digital banking tools to modernize its mobile offering.

MX Technologies deployed its Helios platform to power the new mobile banking app and added MX Pulse to deliver AI-driven, personalized financial insights. The integrated, data-first solution improved data quality and enabled continuous iteration of digital services, resulting in increased mobile engagement and a more personalized member experience for Alaska Usa Federal Credit Union.

Alaska Usa Federal Credit Union

Geoff Lundfelt

President and Chief Executive Officer