Case Study: Send.co achieves instant, reliable video playback with Mux

Send.co enables playback within seconds with Mux

Send.co, a sales enablement platform, faced a challenge with large video files causing significant loading delays and playback failures for their users' sales demos. This technical bottleneck threatened to undermine their core value proposition of providing instant, interactive content. To solve this, Send.co implemented Mux's video infrastructure to handle encoding and delivery without building an in-house solution.

By using Mux, Send.co achieved instant video availability and reliable, adaptive playback on any device or connection. This solution eliminated the need for Send.co to manage video infrastructure, allowing their team to focus on developing their AI features. The vendor, Mux, provided a hands-off operation that ensured every uploaded video offers a professional, polished streaming experience for users.

Send.co