MUX
48 Case Studies
A MUX Case Study
REVL, a company providing an automated adventure video system, faced a significant challenge with video delivery that was negatively impacting their customer ratings. International users experienced buffering, failed playback, and long download times because REVL was delivering a single high-quality MP4 file from U.S.-based servers. This unique use case required a solution that could provide a fast, Netflix-like experience for videos that are typically only watched once or twice.
Mux provided a solution with its just-in-time transcoding, which allows videos to be encoded as the first viewers watch them, enabling playback within seconds of upload. Mux also uses adaptive bitrate streaming to optimize delivery for any device. While the full integration is ongoing, REVL has already used Mux for backup renders and has eliminated buffering issues. International tests confirmed the solution is working well, significantly improving the user experience.