Case Study: Learning with Experts achieves 33% higher playback success and smoother streaming with MUX

Learning with Experts significantly improves video performance, including playback success by +30%

Learning with Experts, an Oxford-based education company that runs interactive courses for students in 80 countries, was struggling with inconsistent video playback and buffering because they relied on MP4 files on S3 and an off‑the‑shelf player. CTO Dan Rosewarne selected MUX for video infrastructure—deploying Mux Video API and Mux Data—to replace their DIY pipeline and gain better delivery and analytics.

After integrating MUX, Learning with Experts saw clear, measurable gains: playback success rose from 70% to 93% (+33 percentage points), smoothness improved from 81 to 90 (+11 points), and rebuffering dropped from 3% to 1.2% (a 60% reduction). The team also benefited from automated workflows, faster time‑to‑publish, and reliable cross‑device quality, letting them focus on content while MUX handled video distribution.

Learning with Experts

Dan Rosewarne

Chief Technology Officer