MUX
30 Case Studies
Case Study: WealthFit reduces customer video complaints to zero with Mux
A MUX Case Study
How WealthFit reduced customer complaints to zero by solving critical issues in video quality
WealthFit, an online education platform offering courses on money, investing and entrepreneurship, was receiving customer complaints about inconsistent video quality from their original OVP as they prepared a major product redesign. To address this, they evaluated alternatives and chose MUX, using the MUX Video API to streamline and optimize video delivery.
MUX implemented its Video API and advanced encoding to automatically deliver the best rendition and bandwidth for each user, while allowing WealthFit to use any video player and add custom features like interstitial ads. The switch freed developer time, cut video costs by roughly 30% versus the prior OVP, and led to “virtually no complaints” about videos and delivery—improving customer engagement and contributing to business growth.
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WealthFit
Ray Farias
Full Stack Engineer