Mutesix
18 Case Studies
A Mutesix Case Study
Brooklyn Candle Studio, a luxury candle and home scent retailer, turned to Mutesix to supercharge its SMS marketing using Attentive ahead of a highly competitive holiday season. The challenge was to heighten customer engagement and deliver a sense of exclusivity during this critical sales period.
Mutesix implemented a strategic SMS campaign that leveraged audience segmentation and promoted list growth through their email channel. The vendor further enhanced the customer experience by configuring Attentive Concierge to offer personalized support and recommendations via SMS. As a result, Brooklyn Candle Studio collected over 5,000 high-value subscribers and achieved a 90% increase in revenue year-over-year, alongside a 160% increase in campaign clicks.