Case Study: Qupa achieves minutes-fast microfinance for 23,000+ clients with Musoni System

Qupa serves 23,000+ clients with Musoni System and cuts loan approvals to minutes

Qupa, a microfinance institution in Zimbabwe, faced significant operational challenges with its legacy systems, which caused bottlenecks and delayed loan approvals for days. This slow process was a critical problem for their clients who often needed emergency funds. Seeking a full transformation, they chose to implement Musoni's cloud-based core banking system and API-first platform to modernize their services.

Musoni provided a flexible, robust digital foundation that Qupa used to seamlessly migrate over 23,000 clients with zero downtime or data loss. By leveraging Musoni's Open APIs, Qupa integrated with third-party systems like USSD mobile banking and Ndasenda for real-time payments. This allowed clients to apply for, receive, and repay loans directly from their phones. As a result, loan approval times were reduced from days to minutes, dramatically improving access to emergency funds for thousands of people.

Qupa