Case Study: University of Rochester Medical Center reduces burnout and strengthens leadership with Mursion Coaching

University of Rochester Medical Center reduces perceived stress by 18% with Mursion

The University of Rochester Medical Center (URMC) faced significant challenges with faculty shortages, increased workloads, and high burnout rates among its clinical educators and leaders. Seeking to provide personalized and flexible leadership development beyond traditional workshops, URMC partnered with Mursion to implement its coaching service to build capacity, confidence, and a supportive culture for its healthcare providers.

Mursion provided URMC's faculty with confidential, 1:1 virtual coaching sessions and a guided learning platform tailored to individual goals. The results were substantial, including an 18% reduction in perceived stress, a 10% increase in clear communication, and a 92% participant engagement rate. The program also led to significant improvements in leadership effectiveness, team collaboration, and a demonstrable decrease in negative emotional states among participants.

University of Rochester Medical Center (urmc)