Case Study: T-Mobile builds confident change leaders with Mursion simulation training

T-Mobile Equips Leaders to Navigate Change with Confidence Through Simulation Training

T-Mobile faced the significant challenge of preparing its leaders to confidently navigate a major merger with Sprint. To address this, the company partnered with Mursion to utilize its immersive simulation training service, aiming to strengthen leaders' abilities in managing difficult change conversations and overcoming team resistance.

The solution implemented by Mursion consisted of a series of on-demand, scenario-based simulations that allowed leaders to practice high-pressure conversations. This approach yielded a nearly 90% competency rate in change management among participants. Encouraged by this success, T-Mobile expanded the use of Mursion's training to address other leadership challenges, embedding it as a cornerstone of their development programs.

T-Mobile