Case Study: National Wireless Mobility Company achieves fully staffed technical rep onboarding with Murray Resources

National Wireless Mobility Company - Customer Case Study

National Wireless Mobility Company, a New Jersey-based telecommunications provider serving Fortune 500 organizations, needed to rapidly transition a large Houston client’s employees to a new phone carrier. With limited local contacts and only 24 hours to find qualified support, the company turned to Murray Resources for help recruiting and onboarding technical representatives.

Murray Resources quickly tapped its candidate database to identify reps with the right technical expertise, communication skills, and customer service background. Within hours, Murray Resources presented five qualified candidates; four were hired immediately, the project launched on time, and staffing later grew to 11 total hires. The client hired 90% of the candidates presented, and the team has maintained 100% retention to date.