Case Study: Family Health West improves financial visibility and operational decision-making with Multiview Financial Software

Family Health West cuts month-end close from 60 to 15 days with Multiview Financial Software

Family Health West (FHW), a Colorado-based critical access hospital, faced significant challenges despite having the Multiview ERP in place. Their financial data was siloed, reporting was slow and centralized through accounting, and managers relied on static spreadsheets, which delayed critical decision-making across the organization.

Multiview Financial Software provided a solution that included restructuring the chart of accounts and implementing its reporting tools, notably the stats report powered by ViewSource360. This integration pulled timely volume data directly from FHW's Epic EMR. The results were transformative: the month-end close was reduced by 75% from 60 days to 15, and managers gained real-time access to consistent data. This empowered department leaders to own their budgets and performance, fostering a culture of informed, daily decision-making that helped move the organization from break-even to building a sustainable margin.

Family Health West (fhw)