Case Study: Octopus Deploy increases PR merge frequency with Multitudes

Octopus Deploy shipped 47% more PRs

Octopus Deploy, a company that simplifies complex software deployments, faced a challenge as its engineering team grew rapidly. With many new engineers onboarding, Engineering Manager Kim Engel suspected the review burden was falling heavily on a few senior members, particularly one principal engineer. She turned to Multitudes, using its analytics platform to get data on team collaboration and validate her concerns.

By implementing Multitudes, the team gained insights that led to a redistribution of code review responsibilities. They encouraged broader participation in reviews and installed Multitudes' PR Slack Alerts to streamline the process. This solution resulted in an 89% reduction in the feedback burden on the principal engineer. Furthermore, Multitudes helped the team achieve a 56% increase in feedback given and a 47% increase in merge frequency, all while improving their change failure rate.

Octopus Deploy

Kim Engel

Engineering Manager - Cloud