Case Study: Octane AI boosts team feedback and speeds up code reviews with Multitudes

Octane AI increased feedback given by 50%

Octane AI, a provider of a privacy-conscious data marketing platform for Shopify merchants, faced challenges with engineering collaboration and slow code reviews within their globally-distributed team. Their Director of Engineering suspected that poor review practices were causing work to pile up and delay project delivery. To understand these roadblocks, they turned to the analytics platform from Multitudes.

Using the Multitudes platform, the team identified that low feedback rates were causing long review wait times. They implemented a new process, prioritizing reviews and using Slack reminders to complete them within one business day. As a result of these changes guided by Multitudes, Octane AI achieved a 50% increase in feedback given and a 48% decrease in change lead time, enabling the team to deliver work significantly faster.

Octane AI

Gabriel Menezes

Director of Engineering