Case Study: Relias Media achieves automated order processing and immediate content access with Multipub

Relias Media - Customer Case Study

Relias Media, a business-to-business publications company (formerly AHC Media), faced inefficient subscription management because their website wasn’t integrated with Multipub. Staff had to pull online orders manually each night, customers could wait up to three days for access to purchased content, and many users were forced to log in to two separate sites with different credentials—all while the company needed a fast migration off a previous system.

Multipub connected Relias Media’s website directly to its cloud platform so online orders are automatically logged into Multipub, customers can update their own contact records, and content access can be granted immediately. The integration improved accuracy and workflow efficiency, and the cloud migration was completed in a matter of weeks, allowing Relias to go live quickly.

Relias Media

Robin Salet

Relias Media