Case Study: Inside Washington Publishers achieves streamlined subscription management and audience growth with Multipub

Inside Washington Publishers - Customer Case Study

Multipub is a subscription‑management platform for publishers — from news and consumer titles to data providers, journals and university presses — that helps teams tackle complex operational challenges. Publishers often struggle with tracking orders and renewals, handling diverse fulfillment and delivery methods, managing subscription accounting and taxes across currencies, integrating with existing systems, and growing circulation and events.

Multipub delivers a highly configurable system with optional custom programming that automates subscriptions, renewals, fulfillment, accounting, tax calculation, event registration and carrier delivery, while feeding business intelligence for marketing and renewals. The outcome is greater accuracy and efficiency, streamlined operations and measurable audience and revenue growth, demonstrated through long‑term partnerships with customers like National Catholic Reporter and ALM.

Inside Washington Publishers

Robert Harrelson

Chief Executive Officer