Case Study: Pelago doubles HR efficiency with Multiplier

Pelago cuts admin time by 50% with Multiplier

Pelago, a travel experiences platform by Singapore Airlines, faced significant challenges scaling its global team due to an inefficient and costly Employer of Record (EOR) solution. Their small HR team was overwhelmed by compliance complexities and lacked visibility into employee data, creating a bottleneck for international growth. To overcome this, Pelago partnered with the vendor Multiplier for a more scalable EOR service.

Multiplier implemented its EOR solution, managing a seamless transition for existing employees and enabling compliant hiring in new markets like India and Japan. This partnership resulted in a 50% reduction in administrative time for the HR team and doubled cost efficiency compared to the previous provider. By leveraging Multiplier's expertise and centralized dashboard, Pelago gained full oversight and could focus on strategic initiatives like employee engagement.

Pelago