Case Study: 1Wire Fiber improves VoIP reliability with Multapplied Networks SD-WAN

1Wire Fiber - Customer Case Study

1Wire Fiber, a Salt Lake City, Utah-based hosted VoIP provider, needed a way to deliver reliable voice service over the broadband connections commonly available at customer sites. Their challenge was ensuring consistent quality, redundancy, and control over internet performance for VoIP in multi-site environments, especially as customers increasingly depended on cloud-based communications.

Multapplied Networks implemented its SD-WAN platform to give 1Wire Fiber end-to-end visibility, QoS, and the ability to combine multiple circuits for greater bandwidth and resilience. The solution improved reliability, supported failover without dropping calls, and let 1Wire route traffic more efficiently while protecting voice quality; the case study highlights better uptime, stronger redundancy, improved ROI, and a more scalable hosted VoIP service, though it does not cite specific numeric results.

1Wire Fiber

Adam Sessions

Chief Executive Officer