Case Study: Splunk achieves real-time order processing and automated quote-to-cash with MuleSoft Anypoint Platform

Splunk integrates systems for real-time order processing

Splunk, a fast-growing enterprise software company, needed an agile, fully cloud-based integration platform to scale operations and speed order fulfillment. Their existing ETL solution connecting Salesforce, NetSuite and custom systems was a black box that required an on‑premises agent, produced error‑prone, manually updated data flows, and ran in 15‑minute batches—creating fragile, slow processes just as year‑end demand peaked.

MuleSoft’s Anypoint Platform delivered a 100% cloud integration layer with an IDE, prebuilt connectors and an SDK for custom adapters, enabling real‑time synchronization across sales, finance and fulfillment. In 20 days Splunk automated its quote‑to‑cash flow and license key generation; within three months it processed about 500 transactions and reduced processing time from minutes to seconds while gaining real‑time visibility to monitor and optimize operations.

Splunk

Christopher Nelson

Sr. Director of Business Applications