Case Study: SES builds a single customer view with MuleSoft

SES unifies 7,700 TV channels and 325 million homes with MuleSoft

SES, a global communications satellite company, faced the challenge of transitioning from a wholesale infrastructure provider to an end-to-end service provider. To establish closer customer relationships, SES needed to transform its digital landscape and build a customer portal, but its traditional point-to-point integration approach was too slow to keep up with its needs. The company turned to vendor MuleSoft and its Anypoint Platform for a new solution.

Using MuleSoft's API-led connectivity, SES built reusable APIs to integrate its disparate applications, systems, and data sources. This approach dramatically improved the customer experience by delivering a portal that provides customers with insights into satellite traffic patterns and usage details. The solution provided the IT team with a global library of reusable components, making future integration implementations much faster.

SES