Case Study: Panviva achieves rapid cloud modernization and accelerated global growth with MuleSoft's Anypoint Platform

Panviva - Customer Case Study

Panviva is the world’s leading provider of Business Process Guidance software, with more than 100,000 users relying on its role-specific, context-aware SupportPoint solution to navigate complex processes. The company faced a legacy on‑premises architecture that trapped SupportPoint in a costly cycle of incremental fixes and slow, resource‑intensive integrations, making cloud readiness, scalability and faster innovation difficult for both Panviva and its customers.

Panviva partnered with MuleSoft’s Anypoint Platform and integration partner Sixtree to modernize SupportPoint into a modular, cloud‑ready SaaS with APIs and microservices that preserved legacy functionality while enabling rapid integrations and independent scaling. The transformation—completed in under 12 months versus an expected five years—expanded interoperability, accelerated development, drove global sales growth, and earned industry recognition such as Gartner’s Cool Vendor listing.

Panviva

Ben Cordeiro

CIO