Case Study: INSEAD boosts automation and cuts manual work with MuleSoft

INSEAD cuts manual work by 60% with MuleSoft

INSEAD, a leading global graduate business school, faced a challenge in delivering a seamless digital experience due to over 100 siloed applications. This fragmented tech ecosystem created manual work, increased IT costs, and diminished the experience for students and faculty. To address this, INSEAD turned to MuleSoft and its Anypoint Platform to unlock data silos and connect its critical systems.

Using MuleSoft's API-led approach, INSEAD automated key processes like student scheduling and enrollment, and modernized legacy sales systems with Salesforce. The solutions included integrating platforms like TimeEdit, Canvas, and PeopleSoft, which drastically reduced manual data entry. As a result, MuleSoft helped INSEAD reduce manual work by 60%, save an average of 80 development hours per integration, and achieve a 75% API reuse rate, significantly boosting operational efficiency and the educational experience.

INSEAD