Case Study: Government Agency achieves 35x productivity and $650,000 annual cost savings with MuleSoft Anypoint Platform

Government agency embraces digital transformation in the public sector

A government agency struggling with budget cuts and growing demand faced a monolithic, on‑premises integration landscape built on legacy middleware and numerous point‑to‑point connections. Manual, error‑prone “human in the loop” processes and misaligned data flows left the agency unable to deliver faster, more complex services, and cloud options were not permitted by policy.

The agency adopted RESTful APIs, standard data models and MuleSoft’s Anypoint Platform to decouple and modernize integrations. Teams rebuilt 14 integrations in 6 months (vs. 26 months previously), automated workflows to cut process times by about 90%, scaled output from 2 to ~55 flows/month (≈35× productivity), retired multiple legacy systems, reduced staffing by 2 FTEs, and realized roughly $650,000/year in cost savings.