Case Study: Buffalo Wild Wings improves real-time inventory visibility with MuleSoft

Buffalo Wild Wings reduces beer shrinkage with MuleSoft and boosts retention by 0.50%

Buffalo Wild Wings faced challenges in monitoring beer pour quality to reduce inventory loss and managing a growing assortment of beers across its 1,200+ restaurants. The company needed a real-time monitoring technique and a better understanding of inventory, which was both an IT and a business challenge. To address this, Buffalo Wild Wings turned to vendor MuleSoft and its Anypoint Platform for an integration solution.

MuleSoft implemented an API-led connectivity solution to integrate IoT pour data from flow meters with sales data from point-of-sale systems and to connect a new beer management platform to internal service software. This solution, deployed on MuleSoft's CloudHub, resulted in a double-digit reduction in beer shrinkage and increased revenue from theft retention. It also eliminated the injury-prone task of keg weighing, leading to a 50% reduction in workman’s compensation costs, and provided real-time data for more informed business decisions.

Buffalo Wild Wings