Case Study: City of Fond du Lac improves resident engagement with Mueller Communications

City of Fond du Lac engages 1,200+ residents with Mueller Communications

The City of Fond du Lac faced a challenge in effectively engaging its residents, often overloading them with information without a strategic plan. The city engaged vendor Mueller Communications to help build a strategic communications plan and improve awareness.

Mueller Communications implemented a solution that began with a thorough assessment, including a resident survey, a comprehensive communications audit, and interviews with key staff. Leveraging these insights, Mueller built a comprehensive communications approach to expand the city's reach. The vendor and city staff are now working together to implement improvements across all channels and develop consistent content for residents.

City of Fond du Lac